Important information
On 3 July 2023 we announced the conditional sale of our Solomon Islands business to Trans Pacific Assurance Limited (Trans Pacific).
We've been in the Solomon Islands for over 35 years, since opening our local branch in 1985. We're proud to have served the Solomon Islands and thank our staff, customers, and partners for their support and continued loyalty throughout this period.
Trans Pacific is a privately owned, general insurer operating in Papua New Guinea. It sees the acquisition of Tower's Solomon Islands business as being a good fit with its existing operations, due to the proximity between Papua New Guinea and Solomon Islands, and the similar types of insurance coverage that Trans Pacific provides. Trans Pacific looks forward to welcoming Tower staff to its team and continuing to provide Tower customers with high quality service.
The sale of Tower's Solomon Islands business to Trans Pacific was completed on 29 January 2024. From this date, Trans Pacific will be the insurer for any insurance policies that were issued by Tower Limited. The terms and conditions of those policies will remain unchanged until their next renewal date.
Trans Pacific will contact customers ahead of their next policy renewal date to advise any changes that may be applicable from that date.
Should you wish to contact Trans Pacific, you can do so by emailing info@transpacific.com.sb.
Click here to be transferred to the Trans Pacific website.
Customer FAQs
After 29 January 2024, Tower will no longer issue insurance policies in the Solomon Islands. Any insurance policies that were issued by Tower Limited up to 29 January 2024 will instead be insured by Trans Pacific.
Trans Pacific will now be the insurer for your existing insurance policy, however all policy terms and conditions remain unchanged until the policy's next renewal date.
Trans Pacific will contact customers ahead of their policy's next renewal date to advise any changes that may be applicable from that date.
The same friendly, local team will work for Trans Pacific and will continue to provide you with excellent service from our branch in Honiara. You can call them on +677 22955, email them on info@transpacific.com.sb or visit their website for more information.
If your claim relates to loss or damage up to 29 January 2024, your claim will continue to be processed as normal by Tower's claims team. If your claim relates to loss or damage suffered after 29 January 2024, it will be processed by Trans Pacific.
Trans Pacific is a privately owned, general insurer operating in Papua New Guinea, providing a range of personal, medical and business insurance products to the local market. Trans Pacific sees the acquisition of Tower’s Solomon Islands business as being a good fit with its existing operations, due to the proximity between PNG and Solomon Islands, and the similar types of insurance coverage that Trans Pacific provides.